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Date/Time: Wed, 15 May 2024 23:43:24 +0000

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Post From: UNABLE TO GET NASDAQ GLOBAL INDEXES LIVE DATA

[2024-01-05 15:59:54]
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Ned_R - Posts: 16
Hi,

I recently added Nasdaq global indexes but cannot get live data. please see below for information detail:

running SC V. 2576 64 bit.
Symbols were Updated from server and used global symbol setting was applied on chart symbol tab.
Disconnected then reconnected data and also shut down and restarted several times and no luck getting live data. the messages being displayed on chart are:

1.a.Requested symbol was not found. click for symbol information. (red)

followed by:

1.b. Waiting to download historical data. (yellow)--> Downloading historical data. Bars may not appear until done-->historical download complete.

Examples of Symbols being used are (NDXT-NQGI and NBI-NQGI)

date service CQG WebAPI [trading]

Note: Even though I had the same error messages yesterday 1/4/24 when it was first set up, the actions taken above allowed me to view live data. Today 1/5/24 im unable to get live data.

please advise... thank you.