Support Board
Date/Time: Sat, 05 Jul 2025 14:31:36 +0000
Post From: my data feed is delayed by 10mins
| [2024-01-03 17:08:12] |
| John - SC Support - Posts: 40745 |
|
You do not have any exchanges activated in order to get real-time data from us. We see that you had the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts" exchange active in December, but it did not renew on January 1, 2024 due to insufficient funds in your account at that time. You would need to add funds at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And you can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |