Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 21:06:38 +0000



Post From: All paid up... Data Price NOT Updating???

[2023-12-22 15:56:04]
User429065 - Posts: 109
Software version: 2568 64-bit | 2023-12-22 09:54:54.497
Primary Thread ID: 4584 | 2023-12-22 09:54:54.497
Usage end date: 2023-12-25 | 2023-12-22 09:54:54.497
Enabled for: Advanced Features 2. | 2023-12-22 09:54:54.497
Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 09:54:54.497
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 09:54:54.497
Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 09:54:54.497
Enabled for exchange2: CME | 2023-12-22 09:54:54.497
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 09:54:54.497
Current selected Data/Trading service: Teton CME Order Routing | 2023-12-22 09:54:54.497
Custom symbol settings values: enabled | 2023-12-22 09:54:54.497
Chart Update Interval: 200 | 2023-12-22 09:54:54.498
Intraday Data Storage Time Unit: 0 | 2023-12-22 09:54:54.498
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 09:54:54.498
2023-12-22 15:54:54 Local computer time in UTC | 2023-12-22 09:54:54.498
2023-12-22 09:54:54 Local computer time in SC Time Zone | 2023-12-22 09:54:54.498
2023-12-22 15:03:50 Server time in UTC | 2023-12-22 09:54:54.498
Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 09:54:54.498
Program path: C:\SierraChart\ | 2023-12-22 09:54:54.498
Data Files path: C:\SierraChart\Data\ | 2023-12-22 09:54:54.498
OS Version Number: 10.0 | 2023-12-22 09:54:54.498
Locale Setting: C | 2023-12-22 09:54:54.498
DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 09:54:54.499
Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 09:54:54.499
Crash reporter started: true | 2023-12-22 09:54:54.499


Teton CME Order Routing | Firm: AMP | 2023-12-22 09:54:59.713
Teton CME Order Routing | Connecting to the server futurestrading17.sierracharts.com. Port 11066 | 2023-12-22 09:54:59.713
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 09:54:59.815
DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 09:54:59.815
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2023-12-22 09:54:59.815
Teton CME Order Routing | Network connection to server complete. | 2023-12-22 09:54:59.854
Teton CME Order Routing | Starting socket receive thread. | 2023-12-22 09:54:59.854
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-12-22 09:54:59.854
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-12-22 09:54:59.980
Teton CME Order Routing | Sending logon request message. | 2023-12-22 09:54:59.980
Teton CME Order Routing | Received logon response. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Server Name: SC DTC Server. Build=47955. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:00.251
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Trading is supported. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Order cancel and replace is supported. | 2023-12-22 09:55:00.251
Teton CME Order Routing | OCO Orders supported. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Bracket Orders supported. | 2023-12-22 09:55:00.251
Teton CME Order Routing | Connected to server complete. | 2023-12-22 09:55:00.251
No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252
No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252
No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252
No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252
Updated verified funded futures trading account ending date to: 2024-01-21 15:55:00 | 2023-12-22 09:55:00.252
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-12-22 09:55:00.252
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-12-21 15:05:46.425202 | 2023-12-22 09:55:00.265
Updated verified funded futures trading account ending date to: 2024-01-21 15:55:00 | 2023-12-22 09:55:00.288
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=72223 | 2023-12-22 09:55:00.306
Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2023-12-22 09:55:00.417
Using symbol data fast lookup vector | 2023-12-22 09:55:00.417
Denali Data Feed | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 1 Service code: cme | 2023-12-22 09:55:00.417
Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-12-22 09:55:00.417
Denali Data Feed | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 1 | 2023-12-22 09:55:00.417
Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2023-12-22 09:55:00.417
Intraday data recording state for symbol ESH24_FUT_CME is set to download 'Pending'. | 2023-12-22 09:55:00.417
Triggering next historical data download in queue. | 2023-12-22 09:55:00.417
DTC Client socket (2) | Creating socket. | 2023-12-22 09:55:00.418
DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:00.418
DTC Client socket (2) | Connecting to IP: 38.142.170.155. | 2023-12-22 09:55:00.418
Delaying start of download for ESH24_FUT_CME. | 2023-12-22 09:55:00.432
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH24_FUT_CME | 2023-12-22 09:55:00.454
Teton CME Order Routing | Received security definition for symbol ESH24_FUT_CME | 2023-12-22 09:55:00.454
Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:00.473
Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:00.473
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:00.473
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:00.549
Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:00.549
Denali Data Feed | Received logon response. | 2023-12-22 09:55:00.611
Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:00.611
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:00.611
Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-12-22 09:55:00.611
Denali Data Feed | Failed connections: 107 | 2023-12-22 09:55:00.611
Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:00.611
DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:55:00.612
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:00.612
Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:00.612
Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-22 09:55:00.612
DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:00.662
DTC Client socket (2) | Closed. | 2023-12-22 09:55:00.662
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-12-22 09:55:02.615
DTC Client socket (2) | Creating socket. | 2023-12-22 09:55:02.615
DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:02.615
DTC Client socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:55:02.615
Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:02.654
Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:02.654
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:02.654
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:02.724
Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:02.724
Denali Data Feed | Received logon response. | 2023-12-22 09:55:03.179
Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:03.179
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:03.179
Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:55:03.179
Denali Data Feed | Failed connections: 108 | 2023-12-22 09:55:03.179
Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:03.179
DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:55:03.179
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:03.179
Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:03.179
Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:55:03.179
DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:03.214
DTC Client socket (2) | Closed. | 2023-12-22 09:55:03.214
HD Request # 11 | Downloading Intraday chart data for ESH24_FUT_CME to the file ESH24_FUT_CME.scid. Service: cme | 2023-12-22 09:55:31.934
HD Request # 11 | Download start date-time: 2023-12-22 09:22:04.000000. File last date-time: 2023-12-22 09:22:04.022000 | 2023-12-22 09:55:31.934
HD Request # 11 | Using server: ds28.sierracharts.com port 10150 | 2023-12-22 09:55:31.934
Socket (2) | Creating socket. | 2023-12-22 09:55:31.935
Socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:31.935
Socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:55:31.935
HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:32.016
HD Request # 11 | Sending historical data logon request message. | 2023-12-22 09:55:32.016
HD Request # 11 | Requesting Intraday data. Start date-time: 2023-12-22 09:22:04. Record interval: 0. Symbol: ESH24 | 2023-12-22 09:55:32.302
HD Request # 11 | Decompressing data. | 2023-12-22 09:55:32.336
HD Request # 11 | Receiving Intraday data for ESH24_FUT_CME starting at 2023-12-22 09:22:04.022000 | 2023-12-22 09:55:32.742
HD Request # 11 | Timestamp of first Intraday data file record written: 2023-12-22 09:22:04.736000. | 2023-12-22 09:55:33.085
Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-12-22 09:55:33.189
DTC Client socket (3) | Creating socket. | 2023-12-22 09:55:33.189
DTC Client socket (3) | New receive buffer size: 0 | 2023-12-22 09:55:33.189
DTC Client socket (3) | Connecting to IP: 38.103.112.188. | 2023-12-22 09:55:33.189
Socket (2) | CloseSocket call. | 2023-12-22 09:55:33.197
Historical data download thread signaled to stop. | 2023-12-22 09:55:33.197
Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:33.197
HD Request # 11 | Received 46639 Intraday data records from 2023-12-22 09:22:04.022000 to 2023-12-22 09:55:32.264001 (33.5 minutes. Delay: 0.9 seconds) and wrote 46638 records for ESH24_FUT_CME | 2023-12-22 09:55:33.198
HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-12-22 15:55:32.264001 | 2023-12-22 09:55:33.210
HD Request # 11 | Completion time: 2s. | 2023-12-22 09:55:33.210
HD Request # 11 | Intraday data download complete for ESH24_FUT_CME. Unique request ID: 11 | 2023-12-22 09:55:33.210
Removing historical data download ID 11. | 2023-12-22 09:55:33.210
Real-time Intraday chart data file updates started for ESH24_FUT_CME | 2023-12-22 09:55:33.210
Intraday chart data file opened for ESH24_FUT_CME | 2023-12-22 09:55:33.210
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-12-22 09:55:33.210

No download requests in the queue to start downloads for. | 2023-12-22 09:55:33.210
Historical data for ESH24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 09:55:33.210
Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:33.226
Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:33.226
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:33.226
Socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:33.237
Socket (2) | Closed. | 2023-12-22 09:55:33.237
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:33.315
Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:33.315
Denali Data Feed | Received logon response. | 2023-12-22 09:55:33.743
Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:33.743
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:33.743
Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:55:33.743
Denali Data Feed | Failed connections: 109 | 2023-12-22 09:55:33.743
Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:33.743
DTC Client socket (3) | CloseSocket call. | 2023-12-22 09:55:33.743
Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:33.743
Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:55:33.743
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:33.743
DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-12-22 09:55:33.781
DTC Client socket (3) | Closed. | 2023-12-22 09:55:33.781