Support Board

Date/Time: Mon, 20 May 2024 18:37:54 +0000

Post From: _mbo symbol depth not working & question about symbol settings behavior

[2023-12-21 13:56:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31746
Please check the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds". Please let us know if this is set to "Yes" or "No". We know it may sound like an odd question, but the fact that you say that you only have this problem when connected to Interactive Brokers really do not make any sense, unless the above is set to "No". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing