Support Board

Date/Time: Fri, 10 May 2024 09:46:52 +0000

Post From: _mbo symbol depth not working & question about symbol settings behavior

[2023-12-20 23:54:46] Link To Thread - Link To Post [Go To First Post]
methodtrades - Posts: 38
I will be sending you a message log for analysis now. It has some odd lines in there that may be helpful in diagnosing. Really appreciate any help here as this is a significant issue for me. Steps I've taken to get here: 1: Fresh install of SC 2568 2: Connected to my SC account 3: Loaded a chart dom for TSLA_MBO 4: Added the Historical Market Depth Study 5: Disconnect/reconnect to ensure reload - Market depth displays properly at this point 6: Enter my IB details, connect to that data/trade service 7: Convert symbols as prompted - Market depth does not load on the chart DOM. Basically as detailed above, depth loads fine when only connected to SC. When connected via IB, depth does not display when there is a historical market depth study, or other charts that may also cause a break. Steps above were to simplify things. Date Time Of Last Edit: 2023-12-20 23:56:03