Support Board
Date/Time: Wed, 21 May 2025 02:35:08 +0000
Post From: Unable to place any trades
| [2023-12-10 05:25:38] |
| sifsalih - Posts: 5 |
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Hi, I'm not able to place any trades for some reason even though I have successfully connected to my platform. I'm not on simulation mode and I was trying to place the trades in regular market hours but none of them were able to go through, and I can't even see my account balance, its blank. I have attached the error message I get when I try to place a trade to help you understand better. and the data service settings that I'm using. Please let me know how I can fix this issue. Thanks!
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 trade log.png / V - Attached On 2023-12-10 05:23:22 UTC - Size: 44.42 KB - 79 views data feed.png / V - Attached On 2023-12-10 05:23:31 UTC - Size: 28.66 KB - 78 views acc balance.png / V - Attached On 2023-12-10 05:23:42 UTC - Size: 12.24 KB - 76 views |