Support Board
Date/Time: Sat, 05 Jul 2025 04:31:41 +0000
Post From: Connected Sierra through CTS showing green connection but not moving
| [2014-06-23 04:21:42] |
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The charts that use a symbol format like this should be updating: NQ.20140900.CME_Eq We do not see any problem with your CTS T4 account. If there is a problem with chart data updating, then refer to help topic 3: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Charts with a symbol like this will not update because these are not valid CTS symbols: NQU4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |