Support Board
Date/Time: Mon, 03 Nov 2025 23:52:34 +0000
Post From: Connectivity issues
| [2023-11-20 19:49:05] |
| Sierra_Chart Engineering - Posts: 21298 |
|
If it is CQG, then you would follow the instructions here: CQG Trading Platform Service: Setup Instructions ---- If it is on the OEC system, then that is no longer supported in newer versions of Sierra Chart. In this case: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |