Support Board
Date/Time: Tue, 27 Jan 2026 16:54:35 +0000
Post From: Waiting to reconnect [Update: downloading data over and over]
| [2023-11-20 15:03:22] |
| Sierra_Chart Engineering - Posts: 22551 |
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Rithmic is closing the connection: DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-11-19 21:26:03.676 Make sure you are using the correct symbols with Rithmic. Translate them to the current service: Edit Menu: Edit >> Translate Symbols To Current Service Do not use any invalid symbols. This is purely a Rithmic problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |