Support Board
Date/Time: Wed, 05 Nov 2025 16:19:02 +0000
Post From: Sub-intance does not download data but main instance does
| [2023-10-30 02:50:03] |
| Sierra_Chart Engineering - Posts: 21315 |
|
The Message Log in post # 10 looks good to us. To download the missing data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. If you have a further issue let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |