Support Board

Date/Time: Tue, 07 May 2024 12:51:51 +0000

Post From: SC Data [M] Chart Has 'Lost'' [M] & Runs off IB Data

[2014-06-18 21:35:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We assume in this instance of Sierra Chart, you actually connected to your IB Live account earlier today? There is no setting which is incorrect. If you actually have connected to your Live account, then we need to see if there is something we are doing wrong on our side. We need to check on this and this is the reason for the delayed response. Please do not start any further threads about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 21:36:41