Support Board

Date/Time: Mon, 20 May 2024 19:18:00 +0000

Post From: _mbo symbol depth not working & question about symbol settings behavior

[2023-10-11 12:29:41] Link To Thread - Link To Post [Go To First Post]
$tack - Posts: 60
Here is what I noticed in trying to reproduce. The action of just creating a new symbol setting for the TSLA_MBO symbol then removed the depth data. I did not set the minimum market by order quantity to any value. When i disconnect and reconnect, the market depth is gone See images below: https://www.sierrachart.com/image.php?Image=1697026830470.png https://www.sierrachart.com/image.php?Image=1697027034258.png I also duplicated the symbol settings I had for TSLA-NQTV (which shows depth just fine) using the duplicate button. And this also removed the market depth on the chart I also noticed after adding any symbol setting to the TSLA_MBO symbol, once i disconnect and reconnect it does not show any change to the chart, as if it has stopped receiving updates entirely. Other charts will show at yellow banner in the middle saying updating historical data. But the TSLA_MBO chart didn't. Removing the symbol setting entry and then disconnecting and reconnecting the data feed will restore market depth