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Date/Time: Sat, 20 Apr 2024 03:53:15 +0000



Post From: Interactivebrokers _ No data between 16h / 19h

[2013-05-06 23:08:20]
Sierra Chart Engineering - Posts: 104368
We see that you have specified to use the Sierra Chart Historical Data Service for historical Daily data.


The symbols are different for this service. We see many of your Historical Charts are not updating properly.

These are 2 of them:
GBL-201306-DTB
CAC40-201305-MONEP

We have made certain there are proper symbol settings for the symbols of the Historical charts that you are using.

To get the updated settings, restart Sierra Chart.

For Historical Charts that are missing bars, you need to go to File >> Find Symbol to open new charts for them. By doing this, the symbols will be properly set in the chart.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing