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Date/Time: Fri, 23 May 2025 13:43:07 +0000



Post From: Random order issues through Rithmic

[2023-09-08 15:20:42]
Sierra_Chart Engineering - Posts: 19683
No, this will never happen:
or if SC sent another order to Rithmic when I clicked flatten when the ghost order appeared.

I'll try to do screen capture from now on to capture this since this isn't frequently occurring
We do not need to see this. It is of no use to us and we have no interest in Rithmic problems. And it is only a waste of our time to be bothered with this stuff.


but are there any more detailed logs around order execution that show when SC sends an order to Rithmic?
Yes of course. It is the Trade Activity Log. It has full details. Everything is there including every order you submit and the origin of it:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-11 04:16:40