Support Board
Date/Time: Mon, 12 May 2025 00:51:07 +0000
Post From: GENERAL SUPPORT FOR NEW USER
| [2023-08-30 14:16:30] |
| John - SC Support - Posts: 39699 |
|
We see the following in the log: TC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
This means that you are having a network connection issue of some kind. Refer to the information at the following link: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |