Support Board

Date/Time: Tue, 07 May 2024 20:38:15 +0000

Post From: waiting to reconnect...

[2014-06-10 09:51:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The real-time data is coming from the Sierra Chart Exchange Data Feed which you are subscribed to. If you were to select File >> Disconnect that would break the connection and unless you can get a connection OEC, you would not be able to establish the real-time data feed again. So we recommend not disconnecting. Select the last 30 lines of the Message Log. Press the Copy Selection button and paste them here, so we can see what the OEC connection problem is about. Here is more information about providing information from the Message Log: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-10 09:54:35