Support Board

Date/Time: Thu, 03 Oct 2024 10:57:27 +0000

Post From: Time periods duplicating in footprint chart

[2023-08-22 16:56:11] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34887
Exit from Sierra Chart and using your file system window, go to the folder to which you have installed Sierra Chart. Go into the 'Data' folder underneath the main folder. Within that folder find the file named 'ESU23_FUT_CME.scid'. Delete this file from your system. Restart Sierra Chart and open your chartbooks. The data will have to be redownloaded, so it could take a few minutes to do this. Let us know if this fixes the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing