Login Page - Create Account

Support Board

Date/Time: Mon, 17 Jun 2024 08:22:22 +0000

Post From: NQTV Stock Symbols Data Issue

[2023-08-18 17:17:52]
Sierra_Chart Engineering - Posts: 14944
Is that correct, $100 for your new US equity consolidated tape a month? I only see professional pricing is there a non-professional price like on all other data feeds?
Yes of course there is nonprofessional pricing, do you not see it?

It's really frustrating to be paying for the highest quality data feeds and ALL NASDAQ Totalview closing/settlement prices are wrong, by a LOT.
What you pay does not include the closing price because that is not provided by NASDAQ TotalView. It is generated by Sierra Chart from the historical end of day data but in this case it was not captured because there was a server move we did yesterday, which led to the cause of this. We definitely cannot make a guarantee it will not happen again as we are vulnerable, to this issue. The only thing that we can do is just remove the closing price altogether.

Starting tomorrow, the closing prices will be correct.

We recommend using the US Equities Consolidated Tape exchange for closing/settlement prices.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-08-18 17:43:57