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Post From: my Chartbook file is not compatible

[2023-08-18 08:42:27] Link To Thread - Link To Post [Go To First Post]
DiegoGuerra2_0_0_2 - Posts: 15
Reading Internal Order ID file. \| 2023-08-18 09:58:11.961 Reading Trade Orders file. \| 2023-08-18 09:58:12.046 Reading Trade Positions file. \| 2023-08-18 09:58:12.046 Reading Trade Account Data files. \| 2023-08-18 09:58:12.046 Software version: 2528 64-bit \| 2023-08-18 09:58:12.048 Safe Mode enabled \| 2023-08-18 09:58:12.048 Primary Thread ID: 1756 \| 2023-08-18 09:58:12.048 Usage end date: 2023-09-24 \| 2023-08-18 09:58:12.048 Enabled for: Advanced Features 2. \| 2023-08-18 09:58:12.048 Enabled for: Sierra Chart Historical Data Service. \| 2023-08-18 09:58:12.048 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-08-18 09:58:12.048 Enabled for exchange2: fairx_exchange.data \| 2023-08-18 09:58:12.048 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-08-18 09:58:12.048 Current selected Data/Trading service: SC Data - All Services \| 2023-08-18 09:58:12.048 Custom symbol settings values: enabled \| 2023-08-18 09:58:12.048 Chart Update Interval: 500 \| 2023-08-18 09:58:12.048 Intraday Data Storage Time Unit: 1 \| 2023-08-18 09:58:12.048 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2023-08-18 09:58:12.048 2023-08-18 07:58:12 Local computer time in UTC \| 2023-08-18 09:58:12.048 2023-08-18 09:58:12 Local computer time in SC Time Zone \| 2023-08-18 09:58:12.048 2023-08-18 07:58:12 Server time in UTC \| 2023-08-18 09:58:12.048 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2023-08-18 09:58:12.048 Program path: C:\SierraChart\ \| 2023-08-18 09:58:12.048 Data Files path: C:\SierraChart\Data\ \| 2023-08-18 09:58:12.048 OS Version Number: 10.0 \| 2023-08-18 09:58:12.048 Locale Setting: C \| 2023-08-18 09:58:12.048 DLLs: UserContributedStudies_64.dll \| 2023-08-18 09:58:12.048 Allowed protected custom studies: \| 2023-08-18 09:58:12.048 Crash reporter started: true \| 2023-08-18 09:58:12.048 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. \| 2023-08-18 09:58:12.062 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2023-08-18 09:58:12.106 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2023-08-18 09:58:12.159 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2023-08-18 09:58:12.159 Received 5 login tokens. \| 2023-08-18 09:58:12.226 Symbol settings MD5 received. Request ID: 1. \| 2023-08-18 09:58:13.422 Symbol settings are up-to-date for scdataallservices. \| 2023-08-18 09:58:13.422 Requested user files to download. \| 2023-08-18 09:58:14.588 SC Data - All Services \| Connected to server complete. \| 2023-08-18 09:58:16.586 Triggering next historical data download in queue. \| 2023-08-18 09:58:16.587 No download requests in the queue to start downloads for. \| 2023-08-18 09:58:16.592 The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\IB-TRADER.Cht \| 2023-08-18 09:58:23.642 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\IB-TRADER.Cht. Number times message previously added: 6 \| 2023-08-18 10:07:22.799 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\IB-TRADER.Cht. Number times message previously added: 0 \| 2023-08-18 10:11:53.086 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2023-08-18 10:16:48.349 The message log has been sent to support. \| 2023-08-18 10:16:48.349 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| New receive buffer size: 0 \| 2023-08-18 10:16:48.349 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Connecting to IP: 95.216.233.104. \| 2023-08-18 10:16:48.349 The Message Log was sent. Result: Message Log received. \| 2023-08-18 10:16:48.575 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| CloseSocket call. \| 2023-08-18 10:16:48.835 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2023-08-18 10:16:48.835 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2023-08-18 10:16:48.892 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2023-08-18 10:16:48.892