Support Board

Date/Time: Fri, 03 May 2024 00:17:10 +0000

Post From: Denali Data with Teton Order Routing from Prague, Czech Republic

[2023-08-11 18:47:02] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
The data you are getting into Sierra Chart right now is from us. The data for the CME Group (and also any data for EUREX, CFE, and U.S. Equities) is coming from our Delayed Streaming Data service. Therefore, the data will be delayed by 10-15 minutes (depending on the exchange). For the CME Group, the delay is exactly 10 minutes and 10 seconds. Refer to the following for more information: Delayed Exchange Data Feed You are NOT getting data from any other source, as you can not do this during a trial. The delayed streaming data acts, in all ways, the same as real-time data except it is delayed, and there is no charge for this data. Any lag that you see with this data would be the same as you would see from our real-time data, as the servers are located in the same location in Chicago. But check to see if you really are having lagging issues, or if you are just seeing the delayed data. In particular, you should have an item in your chart header that begins with DD:. This is the Data Delay, which should be 00:10:10 for the CME Group data. If that is what is showing then you are not having any lagging. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing