Login Page - Create Account

Support Board


Date/Time: Sat, 24 May 2025 10:11:36 +0000



Post From: different bars on the same charts by 2 users?

[2023-08-03 15:04:37]
John - SC Support - Posts: 40015
There are a number of reasons this could occur. You would really need to dig through the Chart Settings to ensure they are exactly the same. Some of the main items to check for are the following:
- Session Times
- New bar at session start
- Combine trades into Original Summary Trade

We would recommend copying the chartbook from one person to the other and then opening that chartbook and seeing if the data is the same or not (it should be). If it is the same, then there is a setting somewhere that is different that is causing what you are seeing.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing