Support Board

Date/Time: Thu, 18 Apr 2024 19:44:27 +0000

Post From: unable to activate data feed

[2014-06-02 20:56:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We can see at the end of the log you finally got connected to OEC. So this is good. The next problem is that you are not using the valid OEC symbols and the valid Sierra Chart symbols for market statistics. You need to change the Symbol of the charts by following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol For market statistics, you can find the symbols here: http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing