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Post From: unable to activate data feed

[2014-06-02 19:02:22] Link To Thread - Link To Post [Go To First Post]
User77503 - Posts: 48
no idea what other type of account at OEC I would have so I believe it is the live account. i attached the message log. Software version: 1137 \| 2014-06-02 07:37:20 Usage end date: 2014-07-25 \| 2014-06-02 07:37:20 Enabled for: Advanced Features. \| 2014-06-02 07:37:20 Enabled for: Advanced Features 2. \| 2014-06-02 07:37:20 Enabled for: Sierra Chart Historical Data Service. \| 2014-06-02 07:37:20 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2014-06-02 07:37:20 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. \| 2014-06-02 07:37:20 Received 1 data feed usernames. \| 2014-06-02 07:37:20 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-06-02 07:37:20 Active service: OEC FIX/FAST \| 2014-06-02 07:37:20 Time Zone: -03:00:00 (AST-04ADT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-06-02 07:37:20 2014-06-02 07:37:20 Local computer clock time \| 2014-06-02 07:37:20 2014-06-02 10:37:20 GMT time \| 2014-06-02 07:37:20 2014-06-02 07:37:20 Time zone adjusted time \| 2014-06-02 07:37:20 Time difference to server time: 0 seconds. \| 2014-06-02 07:37:20 Program path: C:\SierraChart\ \| 2014-06-02 07:37:20 Data Files path: C:\SierraChart\Data\ \| 2014-06-02 07:37:20 OS Version Number: 6.1 \| 2014-06-02 07:37:20 Checking for new symbol settings for oec \| 2014-06-02 07:37:21 Requesting symbol settings for oec. Overwrite = on. \| 2014-06-02 07:37:21 Symbol settings received. \| 2014-06-02 07:37:23 Processed received symbol settings \| 2014-06-02 07:37:23 OEC FIX/FAST - Connecting to trading server prod.openecry.com:9400. \| 2014-06-02 11:27:00 Resolved address prod.openecry.com to IP 64.94.37.206 \| 2014-06-02 11:27:00 The network socket is connected. \| 2014-06-02 11:27:01 Starting SSL connection on the socket. \| 2014-06-02 11:27:01 SSL socket is connected. \| 2014-06-02 11:27:01 OEC FIX Trading: Sending the Logon message. \| 2014-06-02 11:27:01 OEC FIX/FAST: Connected to trading server. \| 2014-06-02 11:27:01 OEC FIX/FAST: Connecting to FAST market data server: prod.openecry.com:9301. \| 2014-06-02 11:27:01 Resolved address prod.openecry.com to IP 64.94.37.206 \| 2014-06-02 11:27:01 The network socket is connected. \| 2014-06-02 11:27:02 OEC FAST Data: Sending the Hello message. \| 2014-06-02 11:27:02 OEC FAST Data: Sending the Logon message. \| 2014-06-02 11:27:02 OEC FIX/FAST: Connected to the market data server. \| 2014-06-02 11:27:02 OEC FIX/FAST: Connected. \| 2014-06-02 11:27:02 OEC FIX/FAST - Starting real-time market data updates for: @ES#C \| 2014-06-02 11:27:02 Symbol Error - @ES#C is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:02 HD Request # 11 - Downloading Intraday chart data for @ES#C to the file @ES#C.scid. Service: oec \| 2014-06-02 11:27:02 HD Request # 11 - Download start Date-Time: 2014-05-30 18:14:59.0 \| 2014-06-02 11:27:02 Symbol Error - @ES#C is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:02 OEC FIX/FAST - Starting real-time market data updates for: JINT.Z \| 2014-06-02 11:27:02 OEC FIX/FAST - Starting real-time market data updates for: TICK.Z \| 2014-06-02 11:27:03 OEC FIX/FAST - Starting real-time market data updates for: @NQ#C \| 2014-06-02 11:27:03 OEC FIX/FAST - Starting real-time market data updates for: SPX.XO \| 2014-06-02 11:27:03 HD Request # 11 - Error downloading historical Intraday data for @ES#C. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 HD Request # 11 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @ES#C \| 2014-06-02 11:27:03 HD Request # 11 - Intraday download COMPLETE for @ES#C. Completion time: 0s \| 2014-06-02 11:27:03 Real-time Intraday chart data file updates started for @ES#C \| 2014-06-02 11:27:03 HD Request # 12 - Downloading Intraday chart data for JINT.Z to the file JINT.Z.scid. Service: oec \| 2014-06-02 11:27:03 HD Request # 12 - Download start Date-Time: 2014-05-30 17:05:00.0 \| 2014-06-02 11:27:03 Symbol Error - JINT.Z is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - JINT.Z is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - TICK.Z is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - TICK.Z is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - @NQ#C is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - @NQ#C is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - SPX.XO is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 Symbol Error - SPX.XO is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 HD Request # 12 - Error downloading historical Intraday data for JINT.Z. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 HD Request # 12 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for JINT.Z \| 2014-06-02 11:27:03 HD Request # 12 - Intraday download COMPLETE for JINT.Z. Completion time: 0s \| 2014-06-02 11:27:03 Real-time Intraday chart data file updates started for JINT.Z \| 2014-06-02 11:27:03 HD Request # 13 - Downloading Intraday chart data for TICK.Z to the file TICK.Z.scid. Service: oec \| 2014-06-02 11:27:03 HD Request # 13 - Download start Date-Time: 2014-05-30 17:05:00.0 \| 2014-06-02 11:27:03 HD Request # 13 - Error downloading historical Intraday data for TICK.Z. FIX reject reason: Unknown contract \| 2014-06-02 11:27:03 HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK.Z \| 2014-06-02 11:27:03 HD Request # 13 - Intraday download COMPLETE for TICK.Z. Completion time: 0s \| 2014-06-02 11:27:03 Real-time Intraday chart data file updates started for TICK.Z \| 2014-06-02 11:27:03 HD Request # 14 - Downloading Intraday chart data for @NQ#C to the file @NQ#C.scid. Service: oec \| 2014-06-02 11:27:03 HD Request # 14 - Download start Date-Time: 2014-05-30 18:14:59.0 \| 2014-06-02 11:27:03 HD Request # 14 - Error downloading historical Intraday data for @NQ#C. FIX reject reason: Unknown contract \| 2014-06-02 11:27:04 HD Request # 14 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @NQ#C \| 2014-06-02 11:27:04 HD Request # 14 - Intraday download COMPLETE for @NQ#C. Completion time: 1s \| 2014-06-02 11:27:04 Real-time Intraday chart data file updates started for @NQ#C \| 2014-06-02 11:27:04 OEC FIX/FAST: Received position acknowledgment message. Request Result: 2. Request Status: 1 \| 2014-06-02 12:29:13 OEC FIX/FAST: Received position acknowledgment message. Request Result: 2. Request Status: 1 \| 2014-06-02 12:59:55 OEC FIX/FAST: Received position acknowledgment message. Request Result: 2. Request Status: 1 \| 2014-06-02 13:33:57 OEC FIX/FAST: Received position acknowledgment message. Request Result: 2. Request Status: 1 \| 2014-06-02 15:37:19 Date Time Of Last Edit: 2014-06-02 20:45:01