Support Board

Date/Time: Wed, 24 Apr 2024 04:39:49 +0000

Post From: unable to activate data feed

[2014-06-02 16:18:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I am having similar problem. I paid for the data, but I just cannot use them. It says it is downloading, but that is it. The data are not working on my account. Could you look at it please? I do not need market depth data. I just need the cheap ones. Thank you. You need to activate the exchange that you want data for here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges After activating the exchange, you need to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-02 16:19:39