Support Board
Date/Time: Sun, 11 May 2025 04:40:28 +0000
Post From: unable to activate data feed
| [2014-06-02 16:16:38] |
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it seems i am connected now but my charts have a warning box on it saying "symbol is unknown. click for symbol information"?
Make sure you are connected to your OEC Live account. It must be the Live account.If you still have difficulty, then provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |