Support Board

Date/Time: Fri, 26 Apr 2024 11:57:53 +0000

Post From: Datafeed SC does not work

[2014-06-02 15:54:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Today my term expired on data feed. I subscribed to a new, but the data does not work. I applied to sharp account from TWS, does not solve the problem. Can you tell me why? Thank you. You need to activate the exchanges that you require here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges Your account has no exchanges activated. We also see you are identified as a Professional according to CME rules. Would that be correct? If so, the exchange fees are much higher and we do not have support for those higher fees at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-02 15:55:11