Support Board

Date/Time: Mon, 29 Apr 2024 14:40:10 +0000

Post From: Stop Order Rejection -Teton

[2023-06-12 12:06:23] Link To Thread - Link To Post [Go To First Post]
User826539 - Posts: 18
Hi, Some further information on the above issue: The issue first arose last year whilst I was completing a scholarship at a London prop firm. Once I was given my account and went live, these stop rejections would happen intermittently. Rejections were more likely during volatility but would still occur when the market was quiet. I was routing via CQG as that was the only Sierra comparable trading service offered by the firm (TT was primary). The firm contacted CQG who said that they believed the issue was latency related. I spent several months trying to rectify the problem but it ended in me having to leave the firm so that I could use Teton routing. I was sure that the issue was CQG related. The issue has persisted on Teton. I have spent months trying to figure out the source of the issue but have reached a dead end. I have combed through the documentation and my settings to no avail. I have even had other traders trade at my office to verify that issue is not with my infrastructure and they are able to get their stops order entries filled when mine fail. I would be extremely grateful for any help or guidance on how I can resolve this issue.