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Date/Time: Fri, 01 Mar 2024 23:48:20 +0000



Post From: NQTV Stock Symbols Data Issue

[2023-06-08 14:49:13]
Sierra_Chart Engineering - Posts: 13043
Three times? We are aware of two times. And the cause this time is wholly different than the cause from last time.

The cause from last time was resolved but this is a different cause today. And the cause today is definitely something that is extremely uncommon.

No we cannot resolve this midday. That is impossible. NASDAQ TotalView does not provide settlement prices. This value is something we have to capture from the data. It is susceptible to failure. However, every time there is an incident steps are taken to resolve the particular cause. So the failure incidents becomes increasingly less likely as time goes by.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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Date Time Of Last Edit: 2023-06-08 14:51:22