Support Board
Date/Time: Sun, 25 May 2025 16:54:41 +0000
Post From: Chart DOM Graph Repeatedly Gets
[2023-05-28 17:30:49] |
Sierra_Chart Engineering - Posts: 19695 |
It is this particular chart which is loading too much data: MNQ-202306-CME-USD [CB][M] #1 Check the Data Limiting tab of the Chart Settings for it. To help us understand the problem better do this: We want you to install another installation of Sierra Chart to set to use SC Data-All Services and one of the same symbols. Open a chart for that symbol and open a market depth window and see if you notice a problem there. Just keep that other copy of Sierra Chart running and then when you have a problem in your main installation of Sierra Chart using Interactive Brokers go to this other installation and see if you notice a problem at the same time. We would expect not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |