Support Board

Date/Time: Sun, 05 May 2024 23:07:40 +0000

Post From: My trade window stopped working.

[2023-05-25 13:48:36] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14238
Who is your broker? You really should move to Teton order routing for server side bracket orders: Sierra Chart Teton Futures Order Routing Otherwise, with CQG these orders are not server-side and you will see Child-Client. That is also normal for Trade Simulation Mode. As far as what the issue is in your case we do not know. You have to analyze the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity And most important. You are running an older version of Sierra Chart. Be sure to update!: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing