Login Page - Create Account

Support Board


Date/Time: Fri, 18 Jul 2025 19:42:58 +0000



Post From: Account / services all working but no live prices

[2023-05-22 11:32:46]
User352843 - Posts: 7
Hi there, my account is saying all my recurring services are working and up to date, with a connection to the CQG data feed, but I am not getting live prices?

This seems odd as I'm not even getting delayed prices, or a note on the charts to say they are delayed, just no price update at all.

When I disconnect from CQG to SC data, or log off entirely and back in, I get an updated price but then back to frozen.

Thanks in advance for your response.