Support Board
Date/Time: Mon, 12 May 2025 08:37:23 +0000
Post From: Chartbook file is not compatible
| [2023-05-20 15:47:15] |
| User340904 - Posts: 1 |
|
I'm unable to open 6 Chartbook files. The Message Log that appears when I try to open them is pasted below. Can you advise on converting/opening them? Thanks! *************** Message Log ******************* The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS YM.Cht | 2023-05-20 14:55:35.926 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS CL.Cht | 2023-05-20 14:55:46.965 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS ES.Cht | 2023-05-20 14:55:54.406 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS GC.Cht | 2023-05-20 14:56:03.905 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS NQ.Cht | 2023-05-20 14:56:11.787 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS RTY.Cht | 2023-05-20 14:56:22.444 * |