Support Board

Date/Time: Sat, 04 May 2024 20:57:26 +0000

Post From: Using Apex Funded account, purchased Denali data yet historical data not loading

[2023-05-16 14:24:53] Link To Thread - Link To Post [Go To First Post]
User595055 - Posts: 6
The market data is spotty and only loads data when I've been logged in. In troubleshooting, deleting and redownloading only began to load data once I re-logged in and doesnt pull the historical data unless I was logged in at that time. Redownloaded current version of Sierra and refreshed my log in information, tried to switch to Sierra all services then retry log in to Rhithmic/Apex account but problem still persists.