Support Board

Date/Time: Mon, 13 May 2024 05:08:18 +0000

Post From: Sierrachart switching to sim mode when placing live orders

[2023-05-15 22:03:08] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31555
1. This means that you are not connected to your Rithmic account, but that your "Global Settings >> Data/Trade Service Settings >> Current Selected Service" is set to "SC Data - All Services". Make sure you are setup to connect to Rithmic by following the setup instructions at the following link: Rithmic Trading Platform Service: Setup Instructions 2. This would be due to the issue above. 3. We do not know, as we do not know anything about RTrader and its requirements. But, you are getting your data from our Denali Exchange Data Feed, so the implication would be "No". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing