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Date/Time: Sat, 04 May 2024 08:43:11 +0000



Post From: Error Downloading Historical Chart

[2023-05-10 13:53:22]
L2Ltrades - Posts: 45
Software version: 2491 64-bit | 2023-05-10 13:52:37.804
Primary Thread ID: 2908 | 2023-05-10 13:52:37.804
Usage end date: 2023-11-04 | 2023-05-10 13:52:37.804
Enabled for: Advanced Features 2. | 2023-05-10 13:52:37.804
Enabled for: Sierra Chart Historical Data Service. | 2023-05-10 13:52:37.804
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-10 13:52:37.804
Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-10 13:52:37.804
Enabled for exchange2: CME | 2023-05-10 13:52:37.804
Enabled for exchange2: fairx_exchange.data | 2023-05-10 13:52:37.804
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-10 13:52:37.804
Current selected Data/Trading service: Rithmic Direct - DTC | 2023-05-10 13:52:37.804
Custom symbol settings values: enabled | 2023-05-10 13:52:37.804
Chart Update Interval: 500 | 2023-05-10 13:52:37.804
Intraday Data Storage Time Unit: 0 | 2023-05-10 13:52:37.804
Time Zone: +00:00:00 (UTC+00) | 2023-05-10 13:52:37.804
2023-05-10 13:52:37 Local computer time in UTC | 2023-05-10 13:52:37.804
2023-05-10 13:52:37 Local computer time in SC Time Zone | 2023-05-10 13:52:37.804
2023-05-10 13:52:08 Server time in UTC | 2023-05-10 13:52:37.804
Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-05-10 13:52:37.804
Program path: C:\SierraChart\ | 2023-05-10 13:52:37.804
Data Files path: C:\SierraChart\Data\ | 2023-05-10 13:52:37.804
OS Version Number: 10.0 | 2023-05-10 13:52:37.804
Locale Setting: C | 2023-05-10 13:52:37.804
DLLs: UserContributedStudies_64.dll | 2023-05-10 13:52:37.805
Allowed protected custom studies: | 2023-05-10 13:52:37.805
Crash reporter started: true | 2023-05-10 13:52:37.805


Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-05-10 13:52:44.000
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-05-10 13:52:44.007
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-05-10 13:52:44.008
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-10 13:52:44.008
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-05-10 13:52:44.008
Rithmic Direct - DTC | Network connection to server complete. | 2023-05-10 13:52:44.035
Rithmic Direct - DTC | Starting socket receive thread. | 2023-05-10 13:52:44.035
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-05-10 13:52:44.035
Rithmic Direct - DTC | Sending logon request message. | 2023-05-10 13:52:44.035
Rithmic Direct - DTC | Received logon response. | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Server Name: . | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Successfully connected. | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Trading is supported. | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | OCO Orders supported. | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-05-10 13:52:44.126
Rithmic Direct - DTC | Connected to server complete. | 2023-05-10 13:52:44.126
Triggering next historical data download in queue. | 2023-05-10 13:52:44.128
Triggering next historical data download in queue. | 2023-05-10 13:52:44.128
Triggering next historical data download in queue. | 2023-05-10 13:52:44.128
Triggering next historical data download in queue. | 2023-05-10 13:52:44.128
No download requests in the queue to start downloads for. | 2023-05-10 13:52:44.140
No download requests in the queue to start downloads for. | 2023-05-10 13:52:44.140
No download requests in the queue to start downloads for. | 2023-05-10 13:52:44.140
No download requests in the queue to start downloads for. | 2023-05-10 13:52:44.140
Mapping ESM3.CME to ESM23. Service code: cme | 2023-05-10 13:52:44.169
Using symbol data fast lookup vector | 2023-05-10 13:52:44.169
Denali Data Feed | Starting real-time market data updates for: ESM3.CME (ESM23). ID: 1 Service code: cme | 2023-05-10 13:52:44.169
Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 443 | 2023-05-10 13:52:44.169
Denali Data Feed | Requesting security definition data for: ESM3.CME (ESM23). ID: 1 | 2023-05-10 13:52:44.169
DTC Client socket (2) | Creating socket. | 2023-05-10 13:52:44.169
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-05-10 13:52:44.169
DTC Client socket (2) | Connecting to IP: 142.215.17.187. | 2023-05-10 13:52:44.169
Denali Data Feed | Network connection to server complete. | 2023-05-10 13:52:44.197
Denali Data Feed | Starting socket receive thread. | 2023-05-10 13:52:44.197
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-05-10 13:52:44.197
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-05-10 13:52:44.248
Denali Data Feed | Sending logon request message. | 2023-05-10 13:52:44.248
Added historical Intraday data request for ESM3.CME to the queue. | 2023-05-10 13:52:44.324
Intraday data recording state for symbol ESM3.CME is set to download 'Pending'. | 2023-05-10 13:52:44.324
Triggering next historical data download in queue. | 2023-05-10 13:52:44.324
Delaying start of download for ESM3.CME. | 2023-05-10 13:52:44.342
Denali Data Feed | Received logon response. | 2023-05-10 13:52:45.062
Denali Data Feed | Server Name: SC Realtime Server. | 2023-05-10 13:52:45.062
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-05-10 13:52:45.062
Denali Data Feed | Successfully connected. | 2023-05-10 13:52:45.062
Denali Data Feed | Trading is not supported. | 2023-05-10 13:52:45.062
Denali Data Feed | Restarting real-time data updates for symbol: ESM3.CME -> ESM23 | 2023-05-10 13:52:45.062
Denali Data Feed | Received security definition for symbol ESM3.CME | 2023-05-10 13:52:45.187
Requesting market depth updates for: ESM3.CME if supported. | 2023-05-10 13:52:49.124
Denali Data Feed | Market Depth data has been rejected for symbol: ESM3.CME. Not authorized for market depth. | 2023-05-10 13:52:49.237
HD Request # 3 | Downloading Intraday chart data for ESM3.CME to the file ESM3.CME.scid. Service: cme | 2023-05-10 13:52:50.472
HD Request # 3 | Download start date-time: 2023-05-10 13:52:31.000000. File last date-time: 2023-05-10 13:52:31.394000 | 2023-05-10 13:52:50.472
HD Request # 3 | Using server: ds28.sierracharts.com port 10150 | 2023-05-10 13:52:50.472
Socket (4) | Creating socket. | 2023-05-10 13:52:50.475
Socket (4) | New receive buffer size: 5242880 | 2023-05-10 13:52:50.475
Socket (4) | Connecting to IP: 142.215.18.147. | 2023-05-10 13:52:50.475
HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-05-10 13:52:50.528
HD Request # 3 | Sending historical data logon request message. | 2023-05-10 13:52:50.528
HD Request # 3 | Requesting Intraday data. Start date-time: 2023-05-10 13:52:31. Record interval: 0. Symbol: ESM23 | 2023-05-10 13:52:51.094
HD Request # 3 | Decompressing data. | 2023-05-10 13:52:51.118
HD Request # 3 | Receiving Intraday data for ESM3.CME starting at 2023-05-10 13:52:31.011000 | 2023-05-10 13:52:51.120
Socket (4) | CloseSocket call. | 2023-05-10 13:52:51.121
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-05-10 13:52:51.121
Historical data download thread signaled to stop. | 2023-05-10 13:52:51.121
HD Request # 3 | Timestamp of first Intraday data file record written: 2023-05-10 13:52:31.410000. | 2023-05-10 13:52:51.122
HD Request # 3 | Received 762 Intraday data records from 2023-05-10 13:52:31.011000 to 2023-05-10 13:52:48.343003 (17.3 seconds. Delay: 2.8 seconds) and wrote 676 records for ESM3.CME | 2023-05-10 13:52:51.122
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-05-10 13:52:48.343003 | 2023-05-10 13:52:51.122
Added 44 Time and Sales records to Intraday data file for ESM3.CME after download. | 2023-05-10 13:52:51.122
HD Request # 3 | Completion time: 1s. | 2023-05-10 13:52:51.122
HD Request # 3 | Intraday data download complete for ESM3.CME. Unique request ID: 3 | 2023-05-10 13:52:51.122
Removing historical data download ID 3. | 2023-05-10 13:52:51.122
Real-time Intraday chart data file updates started for ESM3.CME | 2023-05-10 13:52:51.123
Intraday chart data file opened for ESM3.CME | 2023-05-10 13:52:51.123
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-05-10 13:52:51.123

Triggering next historical data download in queue. | 2023-05-10 13:52:51.123
No download requests in the queue to start downloads for. | 2023-05-10 13:52:51.123
Socket (4) | Socket gracefully closed by remote side. | 2023-05-10 13:52:51.143
Socket (4) | Closed. | 2023-05-10 13:52:51.143
ESM3.CME[M] #3 | StartDateTimeForLoadingOrderFills: 2023-04-26 09:52:51 | 2023-05-10 13:52:52.975
Opened cached Intraday file: C:\SierraChart\Data\ESM3.CME.scid. Thread ID: 11976 | 2023-05-10 13:52:56.195