Support Board

Date/Time: Thu, 02 May 2024 00:47:08 +0000

Post From: simple real time data

[2023-05-09 22:08:48] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
You just need to activate the exchange(s) that you need at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges It looks like you used to have the "Full CME Group with Market Depth" activated, but it did not renew on May 1, 2023. Most likely this was due to insufficient funds at that time. Keep in mind that the exchanges renew on a calendar month basis, so first day of each month. This is different from your Sierra Chart Usage Time that renews on a 31 day cycle based on when you first activated your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing