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Date/Time: Sat, 04 May 2024 19:09:21 +0000



Post From: Error Downloading Historical Chart

[2023-05-07 22:33:22]
L2Ltrades - Posts: 45
Software version: 2491 64-bit | 2023-05-07 22:32:18.013
Primary Thread ID: 29928 | 2023-05-07 22:32:18.013
Usage end date: 2023-11-04 | 2023-05-07 22:32:18.013
Enabled for: Advanced Features 2. | 2023-05-07 22:32:18.013
Enabled for: Sierra Chart Historical Data Service. | 2023-05-07 22:32:18.013
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-07 22:32:18.013
Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-07 22:32:18.013
Enabled for exchange2: CME | 2023-05-07 22:32:18.013
Enabled for exchange2: fairx_exchange.data | 2023-05-07 22:32:18.013
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-07 22:32:18.013
Current selected Data/Trading service: Rithmic Direct - DTC | 2023-05-07 22:32:18.013
Custom symbol settings values: enabled | 2023-05-07 22:32:18.013
Chart Update Interval: 500 | 2023-05-07 22:32:18.013
Intraday Data Storage Time Unit: 0 | 2023-05-07 22:32:18.013
Time Zone: +00:00:00 (UTC+00) | 2023-05-07 22:32:18.013
2023-05-07 22:32:18 Local computer time in UTC | 2023-05-07 22:32:18.013
2023-05-07 22:32:18 Local computer time in SC Time Zone | 2023-05-07 22:32:18.013
2023-05-07 17:49:38 Server time in UTC | 2023-05-07 22:32:18.013
Local computer UTC time and Server UTC time difference: 4 seconds. | 2023-05-07 22:32:18.013
Program path: C:\SierraChart\ | 2023-05-07 22:32:18.013
Data Files path: C:\SierraChart\Data\ | 2023-05-07 22:32:18.013
OS Version Number: 10.0 | 2023-05-07 22:32:18.013
Locale Setting: C | 2023-05-07 22:32:18.013
DLLs: UserContributedStudies_64.dll | 2023-05-07 22:32:18.014
Allowed protected custom studies: | 2023-05-07 22:32:18.014
Crash reporter started: true | 2023-05-07 22:32:18.014


Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-05-07 22:32:23.008
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-05-07 22:32:23.023
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:23.024
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-07 22:32:23.024
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:23.024
Rithmic Direct - DTC | Network connection to server complete. | 2023-05-07 22:32:23.057
Rithmic Direct - DTC | Starting socket receive thread. | 2023-05-07 22:32:23.057
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-05-07 22:32:23.057
Rithmic Direct - DTC | Sending logon request message. | 2023-05-07 22:32:23.057
Rithmic Direct - DTC | Received logon response. | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Server Name: . | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Successfully connected. | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Trading is supported. | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | OCO Orders supported. | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-05-07 22:32:23.157
Rithmic Direct - DTC | Connected to server complete. | 2023-05-07 22:32:23.157
Triggering next historical data download in queue. | 2023-05-07 22:32:23.166
Triggering next historical data download in queue. | 2023-05-07 22:32:23.166
Triggering next historical data download in queue. | 2023-05-07 22:32:23.166
Triggering next historical data download in queue. | 2023-05-07 22:32:23.166
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-05-07 22:32:23.166
No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202
No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202
No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202
No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202
Using symbol data fast lookup vector | 2023-05-07 22:32:23.204
Rithmic Direct - DTC | Starting real-time market data updates for: NQM3.CME. ID: 1 Service code: rithmic.trading | 2023-05-07 22:32:23.204
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-05-07 22:32:23.204
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:23.205
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-05-07 22:32:23.205
DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:23.205
Rithmic Direct - DTC | Requesting security definition data for: NQM3.CME. ID: 1 | 2023-05-07 22:32:23.212
Added historical Intraday data request for NQM3.CME to the queue. | 2023-05-07 22:32:23.212
Intraday data recording state for symbol NQM3.CME is set to download 'Pending'. | 2023-05-07 22:32:23.212
Triggering next historical data download in queue. | 2023-05-07 22:32:23.212
Delaying start of download for NQM3.CME. | 2023-05-07 22:32:23.214
Rithmic Direct - DTC | Starting real-time market data updates for: ESM3.CME. ID: 2 Service code: rithmic.trading | 2023-05-07 22:32:23.238
Rithmic Direct - DTC | Requesting security definition data for: ESM3.CME. ID: 2 | 2023-05-07 22:32:23.238
Added historical Intraday data request for ESM3.CME to the queue. | 2023-05-07 22:32:23.238
Intraday data recording state for symbol ESM3.CME is set to download 'Pending'. | 2023-05-07 22:32:23.238
Triggering next historical data download in queue. | 2023-05-07 22:32:23.238
Rithmic Direct - DTC | Network connection to server complete. | 2023-05-07 22:32:23.245
Rithmic Direct - DTC | Starting socket receive thread. | 2023-05-07 22:32:23.245
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-05-07 22:32:23.245
Rithmic Direct - DTC | Sending logon request message. | 2023-05-07 22:32:23.245
Rithmic Direct - DTC | Received logon response. | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Server Name: . | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Successfully connected. | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Trading is not supported. | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Restarting real-time data updates for symbol: ESM3.CME | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Restarting real-time data updates for symbol: NQM3.CME | 2023-05-07 22:32:23.354
Rithmic Direct - DTC | Received security definition for symbol ESM3.CME | 2023-05-07 22:32:23.393
Rithmic Direct - DTC | Received security definition for symbol NQM3.CME | 2023-05-07 22:32:23.393
Requesting market depth updates for: ESM3.CME if supported. | 2023-05-07 22:32:28.150
Requesting market depth updates for: NQM3.CME if supported. | 2023-05-07 22:32:28.150
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: ESM3.CME. permission denied | 2023-05-07 22:32:28.178
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: NQM3.CME. permission denied | 2023-05-07 22:32:28.178
HD Request # 18 | Downloading Intraday chart data for NQM3.CME to the file NQM3.CME.scid. Service: rithmic.trading | 2023-05-07 22:32:28.198
HD Request # 18 | Download start date-time: 2023-05-07 22:31:52.000000. File last date-time: 2023-05-07 22:31:52.000009 | 2023-05-07 22:32:28.198
HD Request # 18 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-05-07 22:32:28.198
Socket (4) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:28.199
Socket (4) | New receive buffer size: 5242880 | 2023-05-07 22:32:28.199
Socket (4) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:28.199
HD Request # 18 | Sending historical data logon request message. | 2023-05-07 22:32:28.226
HD Request # 18 | Requesting Intraday data. Start date-time: 2023-05-07 22:31:52. Record interval: 0. Symbol: NQM3.CME | 2023-05-07 22:32:28.311
HD Request # 18 | Receiving Intraday data for NQM3.CME starting at 2023-05-07 22:31:52.611000 | 2023-05-07 22:32:28.346
Socket (4) | CloseSocket call. | 2023-05-07 22:32:28.371
Historical data download thread signaled to stop. | 2023-05-07 22:32:28.372
HD Request # 18 | Timestamp of first Intraday data file record written: 2023-05-07 22:31:52.611000. | 2023-05-07 22:32:28.372
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-05-07 22:32:28.372
HD Request # 18 | Received 29 Intraday data records from 2023-05-07 22:31:52.611000 to 2023-05-07 22:32:24.325000 (31.7 seconds. Delay: 4.0 seconds) and wrote 29 records for NQM3.CME | 2023-05-07 22:32:28.372
HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-05-07 22:32:24.325000 | 2023-05-07 22:32:28.373
HD Request # 18 | Completion time: 0s. | 2023-05-07 22:32:28.373
HD Request # 18 | Intraday data download complete for NQM3.CME. Unique request ID: 17 | 2023-05-07 22:32:28.373
Removing historical data download ID 17. | 2023-05-07 22:32:28.373
Real-time Intraday chart data file updates started for NQM3.CME | 2023-05-07 22:32:28.373
Intraday chart data file opened for NQM3.CME | 2023-05-07 22:32:28.373
HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-05-07 22:32:28.373

Triggering next historical data download in queue. | 2023-05-07 22:32:28.373
HD Request # 19 | Downloading Intraday chart data for ESM3.CME to the file ESM3.CME.scid. Service: rithmic.trading | 2023-05-07 22:32:28.373
HD Request # 19 | Download start date-time: 2023-05-07 22:31:52.000000. File last date-time: 2023-05-07 22:31:52.000006 | 2023-05-07 22:32:28.373
HD Request # 19 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-05-07 22:32:28.373
Socket (5) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:28.373
Socket (5) | New receive buffer size: 5242880 | 2023-05-07 22:32:28.374
Socket (5) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:28.374
Socket (4) | Socket gracefully closed by remote side. | 2023-05-07 22:32:28.399
Socket (4) | Closed. | 2023-05-07 22:32:28.400
HD Request # 19 | Sending historical data logon request message. | 2023-05-07 22:32:28.403
HD Request # 19 | Requesting Intraday data. Start date-time: 2023-05-07 22:31:52. Record interval: 0. Symbol: ESM3.CME | 2023-05-07 22:32:28.492
HD Request # 19 | Receiving Intraday data for ESM3.CME starting at 2023-05-07 22:31:52.610000 | 2023-05-07 22:32:28.524
Socket (5) | CloseSocket call. | 2023-05-07 22:32:28.552
Historical data download thread signaled to stop. | 2023-05-07 22:32:28.552
Socket (5) | Shutdown started. Waiting for graceful close. | 2023-05-07 22:32:28.553
HD Request # 19 | Timestamp of first Intraday data file record written: 2023-05-07 22:31:52.610000. | 2023-05-07 22:32:28.553
HD Request # 19 | Received 14 Intraday data records from 2023-05-07 22:31:52.610000 to 2023-05-07 22:32:16.565000 (24.0 seconds. Delay: 12.0 seconds) and wrote 14 records for ESM3.CME | 2023-05-07 22:32:28.553
HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2023-05-07 22:32:16.565000 | 2023-05-07 22:32:28.553
HD Request # 19 | Completion time: 0s. | 2023-05-07 22:32:28.554
HD Request # 19 | Intraday data download complete for ESM3.CME. Unique request ID: 18 | 2023-05-07 22:32:28.554
Removing historical data download ID 18. | 2023-05-07 22:32:28.554
Real-time Intraday chart data file updates started for ESM3.CME | 2023-05-07 22:32:28.554
Intraday chart data file opened for ESM3.CME | 2023-05-07 22:32:28.554
HD Request # 19 | Enabling Intraday chart updating for symbol. | 2023-05-07 22:32:28.554

Triggering next historical data download in queue. | 2023-05-07 22:32:28.554
No download requests in the queue to start downloads for. | 2023-05-07 22:32:28.554
Socket (5) | Socket gracefully closed by remote side. | 2023-05-07 22:32:28.581
Socket (5) | Closed. | 2023-05-07 22:32:28.582
Chart #8 has tagged chart #4 for full recalculation. Chartbook: NQMini-SC.Cht | 2023-05-07 22:32:28.833
NQM3.CME [CV] 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: NQMini-SC.Cht | 2023-05-07 22:32:29.211
Opened cached Intraday file: C:\SierraChart\Data\NQM3.CME.scid. Thread ID: 18088 | 2023-05-07 22:32:31.356
Opened cached Intraday file: C:\SierraChart\Data\ESM3.CME.scid. Thread ID: 18088 | 2023-05-07 22:32:36.410
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:43.029
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | New receive buffer size: 32768 | 2023-05-07 22:32:43.029
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Connecting to IP: 38.79.0.89. | 2023-05-07 22:32:43.029
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | New receive buffer size: 65536 | 2023-05-07 22:32:43.126
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Socket gracefully closed by remote side. | 2023-05-07 22:32:43.127
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | CloseSocket call. | 2023-05-07 22:32:43.130
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-05-07 22:32:43.130
HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Closed. | 2023-05-07 22:32:43.131