Support Board

Date/Time: Thu, 02 May 2024 14:43:23 +0000

Post From: Denali Tenton data feed too laggy

[2023-04-28 21:25:19] Link To Thread - Link To Post [Go To First Post]
Yeelam,Ma - Posts: 6
Dear Team, I've compared SC denali tenton and CQG data feed on ATAS these two dyas, I found Denali Tenton is significantly more laggy than CQG. When I trade NQ, Denali often experiences data pauses, especially during fast market conditions. Therefore, I have to look at the DOM in ATAS and place orders in SC. This may be due to my trading location in Hong Kong. I heard that you don't have servers in Hong Kong, while CQG does have servers there, causing high latency in market data display. To confirm if this issue is caused by servers, may I know if you have the IP address of your server? This way, I can test the ping value of my computer connecting to your server. Thank you