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Date/Time: Wed, 04 Oct 2023 12:27:43 +0000

Post From: Sierra Chart Connectivity to Data and Trading Services

[2013-05-05 10:26:31]
Sierra Chart Engineering - Posts: 104368
I have been unable to receive data through TrackData past 48 hrs.
I assume it is because of the API components issue. I have spoken to TrackData and am awaiting their input.
I am a bit frustrated and would welcome any advice.

About 2 days ago, we became aware that our latest version could not connect to Mytrack due to a small programming error. It is now resolved in version 970. Please update by selecting Help >> Download Prerelease. The connection to Mytrack does not use an API component. Gratefully it is a direct socket connection. We never had any trouble with it. It works very well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-05 21:25:27