Support Board

Date/Time: Fri, 03 May 2024 02:02:37 +0000

Post From: Activate / Deactivate Denali Exchange Data Feed Exchanges

[2023-04-04 17:14:12] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
You are correct, the first time you use the Denali Exchange Data Fee you will get the data for the CME Group for free for the first month. If you do not "deactivate" the exchange prior to the first day of the next month, then the system will try to renew the exchange at the prevailing price. If you have enough funds in your account, this will occur automatically. Otherwise, if you do not have enough funds, the exchange will not renew. If this is something you are worried about, then our recommendation would be to activate the "Full CME Group with Market Depth" and then immediately select the button to "Deactivate" it. This only sets the exchange to not renew next month - you will get the data from that exchange option through the end of the month. Then you have to remember to activate the exchange that you want on the first day of next month, otherwise you will only get delayed data (or no data at all, depending on your trading service). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing