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Date/Time: Tue, 28 May 2024 04:54:26 +0000



Post From: Stripe auto pay charged my account twice this month.

[2023-03-22 08:52:04]
Sierra_Chart Engineering - Posts: 14539
The automatic payment is taken at the same time, that you get a notice that a balance is required for an upcoming service renewal which happens 21 days before the renewal.

We will update the documentation regarding all of this.

Is "usage time" the same as "service package fee" or not?
Yes these are the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-03-22 08:53:56