Support Board

Date/Time: Sat, 20 Apr 2024 09:11:17 +0000

Post From: Stripe auto pay charged my account twice this month.

[2023-03-22 08:52:04] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14017
The automatic payment is taken at the same time, that you get a notice that a balance is required for an upcoming service renewal which happens 21 days before the renewal. We will update the documentation regarding all of this. Is "usage time" the same as "service package fee" or not? Yes these are the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-22 08:53:56