Support Board
Date/Time: Sun, 11 May 2025 09:50:05 +0000
Post From: Rithmic data problem
| [2023-03-17 13:56:22] |
| John - SC Support - Posts: 39699 |
|
First of all, you are not setup to get real-time data from the Denali Exchange Data Feed. You do not have any exchanges active. Therefore, you are getting your data from Rithmic. The only help we can give you is to ensure that you have your Username and Password entered correctly for the Rithmic data entries in the Global Settings >> Data/Trade Service Settings. Otherwise, refer to the following regarding our position on Rithmic data: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |