Support Board

Date/Time: Sun, 05 May 2024 19:05:07 +0000

Post From: Can't seem to connect to CQG WebAPI [trading] AGAIN

[2023-03-13 13:54:31] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14236
We do not know what your username or password should be. Refer to #5 here: CQG Trading Platform Service: Common Error Messages ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-13 13:54:41