Support Board

Date/Time: Sat, 27 Apr 2024 03:59:57 +0000

Post From: Delayed Data

[2023-02-06 18:25:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
You are getting the delayed data since you have activated an exchange for a "Non-Professional Trading Account" but you have not verified your non-professional status by connecting to your live, funded, futures trading account within the past month. Therefore, you are no longer verified as non-professional. You can view the date for which you are verified until at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges It looks like you may have an account with TransAct/Infinity. TransAct/Infinity stopped support for Sierra Chart about 6 months ago, so you can no longer use your TransAct/Infinity account to verify your non-professional standing any more. If you do not have another live, funded, futures trading account, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing