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Date/Time: Fri, 13 Dec 2024 02:01:40 +0000



Post From: My chart stopped updating

[2023-02-05 21:04:27]
User24242424 - Posts: 11
Hi , I've disabled custom system setting and attached the screenshot and find below the logs. But its still not working.


Reading Internal Order ID file. | 2023-02-05 14:52:18.965
Reading Trade Orders file. | 2023-02-05 14:52:19.096
Reading Trade Positions file. | 2023-02-05 14:52:19.097
Reading Trade Account Data files. | 2023-02-05 14:52:19.098
Software version: 2457 64-bit | 2023-02-05 14:52:19.182
Primary Thread ID: 240 | 2023-02-05 14:52:19.182
Usage end date: 2023-03-02 | 2023-02-05 14:52:19.182
Enabled for: Advanced Features 2. | 2023-02-05 14:52:19.182
Enabled for: Sierra Chart Historical Data Service. | 2023-02-05 14:52:19.182
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-05 14:52:19.182
Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-05 14:52:19.182
Enabled for exchange2: CME | 2023-02-05 14:52:19.182
Enabled for exchange2: fairx_exchange.data | 2023-02-05 14:52:19.182
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-05 14:52:19.182
Current selected Data/Trading service: SC Data - All Services | 2023-02-05 14:52:19.182
Custom symbol settings values: disabled | 2023-02-05 14:52:19.182
Chart Update Interval: 500 | 2023-02-05 14:52:19.182
Intraday Data Storage Time Unit: 0 | 2023-02-05 14:52:19.182
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-05 14:52:19.182
2023-02-05 20:52:19 Local computer time in UTC | 2023-02-05 14:52:19.182
2023-02-05 14:52:19 Local computer time in SC Time Zone | 2023-02-05 14:52:19.182
2023-02-05 20:52:16 Server time in UTC | 2023-02-05 14:52:19.182
Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-02-05 14:52:19.182
Program path: Y:\SierraChart\ | 2023-02-05 14:52:19.182
Data Files path: Y:\SierraChart\Data\ | 2023-02-05 14:52:19.182
OS Version Number: 10.0 | 2023-02-05 14:52:19.182
Locale Setting: C | 2023-02-05 14:52:19.182
DLLs: UserContributedStudies_64.dll | 2023-02-05 14:52:19.183
Allowed protected custom studies: | 2023-02-05 14:52:19.183
Crash reporter started: true | 2023-02-05 14:52:19.183

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-02-05 14:52:19.184
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-05 14:52:19.216
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-05 14:52:19.353
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-05 14:52:19.354
Received 5 login tokens. | 2023-02-05 14:52:19.627
Symbol settings MD5 received. Request ID: 1. | 2023-02-05 14:52:21.250
Symbol settings are up-to-date for scdataallservices. | 2023-02-05 14:52:21.250
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-05 14:52:23.855
F.US.EPH23 #9 | Reloading chart. | 2023-02-05 14:52:23.894
F.US.EPH23 5 Min #16 | Reloading chart. | 2023-02-05 14:52:24.026
F.US.EPH23 5 Min #1 | Reloading chart. | 2023-02-05 14:52:24.080
F.US.EPH23 1 Min #2 | Reloading chart. | 2023-02-05 14:52:24.148
Using symbol data fast lookup vector | 2023-02-05 14:52:24.398

SC Data - All Services | Connected to server complete. | 2023-02-05 14:52:26.183
Triggering next historical data download in queue. | 2023-02-05 14:52:26.183
Triggering next historical data download in queue. | 2023-02-05 14:52:26.183
Triggering next historical data download in queue. | 2023-02-05 14:52:26.183
Triggering next historical data download in queue. | 2023-02-05 14:52:26.183
No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186
No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186
No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186
No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.187
Using symbol data fast lookup vector | 2023-02-05 14:52:26.394
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-05 14:52:26.394
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-05 14:52:26.394
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-05 14:52:26.394
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-05 14:52:26.394
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-05 14:52:26.394
Intraday chart data file opened for F.US.EPH23 | 2023-02-05 14:52:26.394
Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-02-05 14:54:19.367
Source file does not exist when saving backup of Y:\SierraChart\SymbolSettings\CustomSymbolSettings.scdataallservices.xml. No backup made. | 2023-02-05 14:54:21.009
Symbol settings received. Request ID: 2. | 2023-02-05 14:54:22.423
SC Data - All Services | Disconnected. | 2023-02-05 14:54:22.448
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-02-05 14:54:22.448

SC Data - All Services | Connected to server complete. | 2023-02-05 14:54:24.450
Triggering next historical data download in queue. | 2023-02-05 14:54:24.450
Triggering next historical data download in queue. | 2023-02-05 14:54:24.450
Triggering next historical data download in queue. | 2023-02-05 14:54:24.450
Triggering next historical data download in queue. | 2023-02-05 14:54:24.450
No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452
No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452
No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452
No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.453
Using symbol data fast lookup vector | 2023-02-05 14:54:24.525
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-05 14:54:24.526
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-05 14:54:24.526
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-05 14:54:24.526
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-05 14:54:24.526
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-05 14:54:24.526
Intraday chart data file opened for F.US.EPH23 | 2023-02-05 14:54:24.526
Attachment Deleted.
imageScreen Shot 2023-02-05 at 2.53.09 PM.png / V - Attached On 2023-02-05 21:04:16 UTC - Size: 44.88 KB - 77 views