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Date/Time: Fri, 13 Dec 2024 02:46:10 +0000



Post From: My chart stopped updating

[2023-02-04 13:24:40]
User24242424 - Posts: 11
This is for post#3. My chart is still not updating.Please find below the log-

Reading Internal Order ID file. | 2023-02-03 09:56:28.894
Reading Trade Orders file. | 2023-02-03 09:56:29.055
Reading Trade Positions file. | 2023-02-03 09:56:29.057
Reading Trade Account Data files. | 2023-02-03 09:56:29.059
Software version: 2457 64-bit | 2023-02-03 09:56:29.145
Primary Thread ID: 240 | 2023-02-03 09:56:29.145
Usage end date: 2023-03-02 | 2023-02-03 09:56:29.145
Enabled for: Advanced Features 2. | 2023-02-03 09:56:29.145
Enabled for: Sierra Chart Historical Data Service. | 2023-02-03 09:56:29.145
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-03 09:56:29.145
Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-03 09:56:29.145
Enabled for exchange2: CME | 2023-02-03 09:56:29.145
Enabled for exchange2: fairx_exchange.data | 2023-02-03 09:56:29.145
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-03 09:56:29.145
Current selected Data/Trading service: SC Data - All Services | 2023-02-03 09:56:29.145
Custom symbol settings values: enabled | 2023-02-03 09:56:29.145
Chart Update Interval: 500 | 2023-02-03 09:56:29.145
Intraday Data Storage Time Unit: 0 | 2023-02-03 09:56:29.145
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-03 09:56:29.145
2023-02-03 15:56:29 Local computer time in UTC | 2023-02-03 09:56:29.145
2023-02-03 09:56:29 Local computer time in SC Time Zone | 2023-02-03 09:56:29.145
2023-02-03 15:56:27 Server time in UTC | 2023-02-03 09:56:29.145
Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-03 09:56:29.145
Program path: Y:\SierraChart\ | 2023-02-03 09:56:29.145
Data Files path: Y:\SierraChart\Data\ | 2023-02-03 09:56:29.145
OS Version Number: 10.0 | 2023-02-03 09:56:29.146
Locale Setting: C | 2023-02-03 09:56:29.146
DLLs: UserContributedStudies_64.dll | 2023-02-03 09:56:29.147
Allowed protected custom studies: | 2023-02-03 09:56:29.147
Crash reporter started: true | 2023-02-03 09:56:29.147

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-02-03 09:56:29.147
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-03 09:56:29.187
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-03 09:56:29.332
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-03 09:56:29.332
Received 5 login tokens. | 2023-02-03 09:56:29.575
Symbol settings MD5 received. Request ID: 1. | 2023-02-03 09:56:31.173
Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-02-03 09:56:31.173
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-03 09:56:33.774
F.US.EPH23 #9 | Reloading chart. | 2023-02-03 09:56:33.826
F.US.EPH23 5 Min #16 | Reloading chart. | 2023-02-03 09:56:34.090
F.US.EPH23 5 Min #1 | Reloading chart. | 2023-02-03 09:56:34.165
F.US.EPH23 1 Min #2 | Reloading chart. | 2023-02-03 09:56:34.267
Symbol settings received. Request ID: 2. | 2023-02-03 09:56:34.420
Using symbol data fast lookup vector | 2023-02-03 09:56:34.859

SC Data - All Services | Connected to server complete. | 2023-02-03 09:56:36.305
Triggering next historical data download in queue. | 2023-02-03 09:56:36.305
Triggering next historical data download in queue. | 2023-02-03 09:56:36.305
Triggering next historical data download in queue. | 2023-02-03 09:56:36.305
Triggering next historical data download in queue. | 2023-02-03 09:56:36.305
No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310
No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310
No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310
No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.311
Using symbol data fast lookup vector | 2023-02-03 09:56:36.334
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 09:56:36.334
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 09:56:36.334
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 09:56:36.334
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 09:56:36.334
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 09:56:36.334
Intraday chart data file opened for F.US.EPH23 | 2023-02-03 09:56:36.334
File >> Disconnect selected. | 2023-02-03 09:57:04.977
SC Data - All Services | Disconnected. | 2023-02-03 09:57:04.977

SC Data - All Services | Connected to server complete. | 2023-02-03 09:57:06.271
Triggering next historical data download in queue. | 2023-02-03 09:57:06.271
Triggering next historical data download in queue. | 2023-02-03 09:57:06.271
Triggering next historical data download in queue. | 2023-02-03 09:57:06.271
Triggering next historical data download in queue. | 2023-02-03 09:57:06.271
No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272
No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272
No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272
No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272
Using symbol data fast lookup vector | 2023-02-03 09:57:06.325
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 09:57:06.326
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 09:57:06.326
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 09:57:06.326
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 09:57:06.326
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 09:57:06.326
Intraday chart data file opened for F.US.EPH23 | 2023-02-03 09:57:06.326
File >> Disconnect selected. | 2023-02-03 13:11:44.612
SC Data - All Services | Disconnected. | 2023-02-03 13:11:44.614

SC Data - All Services | Connected to server complete. | 2023-02-03 13:11:46.385
Triggering next historical data download in queue. | 2023-02-03 13:11:46.385
Triggering next historical data download in queue. | 2023-02-03 13:11:46.385
Triggering next historical data download in queue. | 2023-02-03 13:11:46.385
Triggering next historical data download in queue. | 2023-02-03 13:11:46.385
No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386
No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386
No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386
No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.387
Using symbol data fast lookup vector | 2023-02-03 13:11:46.587
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 13:11:46.587
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 13:11:46.587
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 13:11:46.587
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 13:11:46.588
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 13:11:46.588
Intraday chart data file opened for F.US.EPH23 | 2023-02-03 13:11:46.588
File >> Disconnect selected. | 2023-02-04 07:20:58.139
SC Data - All Services | Disconnected. | 2023-02-04 07:20:58.139

SC Data - All Services | Connected to server complete. | 2023-02-04 07:20:59.434
Triggering next historical data download in queue. | 2023-02-04 07:20:59.435
Triggering next historical data download in queue. | 2023-02-04 07:20:59.435
Triggering next historical data download in queue. | 2023-02-04 07:20:59.435
Triggering next historical data download in queue. | 2023-02-04 07:20:59.435
No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.435
No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.435
No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.436
No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.436
Using symbol data fast lookup vector | 2023-02-04 07:20:59.476
SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-04 07:20:59.477
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-04 07:20:59.477
SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-04 07:20:59.477
No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-04 07:20:59.477
Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-04 07:20:59.477
Intraday chart data file opened for F.US.EPH23 | 2023-02-04 07:20:59.477