Login Page - Create Account

Support Board

Date/Time: Fri, 22 Sep 2023 12:54:21 +0000

Post From: My chart stopped updating

[2023-02-03 01:38:58]
Sierra_Chart Engineering - Posts: 10400
There are two different issues in this thread.

Regarding post #3, disable the use of custom symbol settings:
Global Symbol Settings: Disabling Custom Symbol Settings

Regarding post #4:

This issue is now resolved.

Follow the instructions here to download missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing