Support Board
Date/Time: Sun, 07 Dec 2025 19:24:23 +0000
Post From: My chart stopped updating
| [2023-02-03 01:38:58] |
| Sierra_Chart Engineering - Posts: 21698 |
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There are two different issues in this thread. Regarding post #3, disable the use of custom symbol settings: Global Symbol Settings: Disabling Custom Symbol Settings Regarding post #4: This issue is now resolved. Follow the instructions here to download missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |