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Post From: My chart stopped updating

[2023-02-03 00:26:13] Link To Thread - Link To Post [Go To First Post]
User24242424 - Posts: 4
Hi, None of my charts are loading. Please find below the log- Software version: 2457 64-bit \| 2023-02-02 16:49:50.871 Primary Thread ID: 484 \| 2023-02-02 16:49:50.871 Usage end date: 2023-03-02 \| 2023-02-02 16:49:50.871 Enabled for: Advanced Features 2. \| 2023-02-02 16:49:50.871 Enabled for: Sierra Chart Historical Data Service. \| 2023-02-02 16:49:50.871 Enabled for: Denali Real-Time Exchange Data Feed. \| 2023-02-02 16:49:50.871 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-02-02 16:49:50.871 Enabled for exchange2: CME \| 2023-02-02 16:49:50.871 Enabled for exchange2: fairx_exchange.data \| 2023-02-02 16:49:50.871 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-02-02 16:49:50.871 Current selected Data/Trading service: SC Data - All Services \| 2023-02-02 16:49:50.871 Custom symbol settings values: enabled \| 2023-02-02 16:49:50.871 Chart Update Interval: 500 \| 2023-02-02 16:49:50.871 Intraday Data Storage Time Unit: 0 \| 2023-02-02 16:49:50.871 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2023-02-02 16:49:50.871 2023-02-02 22:49:50 Local computer time in UTC \| 2023-02-02 16:49:50.871 2023-02-02 16:49:50 Local computer time in SC Time Zone \| 2023-02-02 16:49:50.871 2023-02-02 04:08:47 Server time in UTC \| 2023-02-02 16:49:50.871 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2023-02-02 16:49:50.871 Program path: Y:\SierraChart\ \| 2023-02-02 16:49:50.871 Data Files path: Y:\SierraChart\Data\ \| 2023-02-02 16:49:50.871 OS Version Number: 10.0 \| 2023-02-02 16:49:50.871 Locale Setting: C \| 2023-02-02 16:49:50.871 DLLs: UserContributedStudies_64.dll \| 2023-02-02 16:49:50.873 Allowed protected custom studies: \| 2023-02-02 16:49:50.873 Crash reporter started: true \| 2023-02-02 16:49:50.873 File >> Disconnect selected. \| 2023-02-02 16:50:39.570 SC Data - All Services \| Disconnected. \| 2023-02-02 16:50:39.574 SC Data - All Services \| Connected to server complete. \| 2023-02-02 16:50:48.883 Triggering next historical data download in queue. \| 2023-02-02 16:50:48.884 Triggering next historical data download in queue. \| 2023-02-02 16:50:48.884 Triggering next historical data download in queue. \| 2023-02-02 16:50:48.884 Triggering next historical data download in queue. \| 2023-02-02 16:50:48.884 No download requests in the queue to start downloads for. \| 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. \| 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. \| 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. \| 2023-02-02 16:50:48.885 Using symbol data fast lookup vector \| 2023-02-02 16:50:48.949 SC Data - All Services \| Starting real-time market data updates for: F.US.EPH23. ID: 1 \| 2023-02-02 16:50:48.950 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 \| 2023-02-02 16:50:48.950 SC Data - All Services \| Requesting security definition data for: F.US.EPH23. ID: 1 \| 2023-02-02 16:50:48.950 No historical data client is currently set to download historical Intraday data for F.US.EPH23. \| 2023-02-02 16:50:48.950 Real-time Intraday chart data file updates started for F.US.EPH23 \| 2023-02-02 16:50:48.950 Intraday chart data file opened for F.US.EPH23 \| 2023-02-02 16:50:48.950