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Date/Time: Tue, 30 May 2023 11:12:06 +0000

Post From: Need Phone support

[2023-01-30 17:05:35]
John - SC Support - Posts: 24473
Are you just having a problem with the Sub-Instance (starting using File >> New Instance)? Or are you having a problem with your second installation or is this related to your primary instance?

If this is in your Sub-Instance, then we need to see the Message Log from that Sub-Instance. Refer to the following instructions for how to get us the Message Log:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing