Login Page - Create Account

Support Board


Date/Time: Fri, 14 Jun 2024 15:42:11 +0000



Post From: Need Phone support

[2023-01-29 04:16:12]
Sierra Chart Engineering - Posts: 104368
Make sure the main/server instance of Sierra Chart is running.

DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 48001 | 2023-01-28 12:12:26.839
DTC Client socket (1) | Creating socket. | 2023-01-28 12:12:26.839
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-01-28 12:12:26.839
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-01-28 12:12:26.839
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-01-28 12:12:27.853 *
DTC Client socket (1) | CloseSocket call. | 2023-01-28 12:12:27.853
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2023-01-28 12:12:27.853
Select 'File >> Disconnect' to prevent further connection attempts. | 2023-01-28 12:12:27.853
It is not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing